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  1. Hello SHAMSUDEEN,

    I too have a facebook suspended account and it was 2 years back when i am making the ads related to herbal products. Initially, the ad was running fine but it was then suspended after 6 months and it is still suspended. I have also send few of the mails to the facebook but unable to understand where the problem lies. Anyways, will try with the tips you have mentioned here and hopefully my account will also enable. Thanks for your efforts.

    Ovais Mirza

    1. Hi Ovais,

      Thanks for reading through.

      Keep trying, and be polite in your email message while following through regularly. I wish you good luck. Thank you.

  2. Thanks, Shamsudeen. My own case is that my URL was banned on Facebook and my site is on marriage and relationships. I have been contacting them and I think they even blocked me from contacting them.

    1. Hi, Ikenna,

      If that’s the case, opening another Facebook account might be your best option and never promotes the same URL. The URL has been flagged, if you succeed in opening another Facebook account, and promotes the same URL, your account may be suspended too.

      Thanks, glad you find it useful.

  3. author comments Daniel Chege says:

    Thanks for sharing amazing tips.

  4. My fb ad account is also in a disabled state. I used virtual credit card and don’t know what happened and it got disabled. I have tried many times, but still not able to get back my account.

    1. Hi, Neha,

      Try to explain as much as you can to the ad team exactly what happened. Don’t give up, best of luck. Thanks for reading through.

  5. Yes, you are right. I did get mine after a few minutes with a chat with them. All I did was to appear as the one who was vulnerable without trying to be defendant.

    Gracefully, the apologized and unlocked my account. Running smoothly ever since.

    Thanks for the case study

    1. Thanks, Isuamfon,

      Good to read your account reactivated and running smoothly since then. Keep it safe.

  6. Article contains lot of knowledge for Facebook ads
    Such a valuable Content for us
    Thanks Cybernaira

  7. Thanks Shamsudeen,

    Just stumbled on this guide and I must say, AWESOME!
    Been faced with a lot of bans so I’m definitely saving this one just in case.

    Do you think there is a way to recover disabled Google Ads account? Google is suuper strict.

    Hope you’re having a great time btw.

    1. Hi, Prosper,

      Thanks for your sharing your voice. Well, I never ran into violations of Google ads, so I don’t know how to recover in the case of Google ad disabled. Thanks once again.

  8. I have had so many ad accounts suspended and never retrieved. You’ve included a step-by-step process to send an appeal but can you please include a screenshot of the appeal that got your account un-banned? I mostly use these accounts for eCommerce and you know how Facebook is about this. And, they no matter how honest I am, they have never bulged.

    1. Hi, Bright,

      Unfortunately, that’s not available anymore as Facebook only show ads account related issues for the past 90 days. Thanks for your comment.

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